TERMS & CONDITIONS


PERSONAL DATA TREATMENT:

By accepting our purchase conditions, the customer gives his consent to the processing of his personal data in order to allow the service to be provided or the requested service to be performed. Read the Privacy Policy page and the Cookie Policy page, information provided pursuant to the EU Personal Data Protection Regulation, no. 2016/679 and the current Italian legislation on privacy.

SHIPPING FEES:

Shipping costs are calculated during the order. Delivery times are approximate, not binding.
It is possible that for certain locations such as restricted traffic areas, islands or smaller islands, remote provinces, an additional shipping charge is required.

The goods travel at the risk of the customer, our company will not be responsible for any delays or delays in deliveries caused by the couriers. In case you receive a visibly damaged package, we recommend to use the words "with reserve". We also recommend to indicate a delivery address where the courier will find someone, and in any case to indicate a telephone number in the order form. IT IS NOT POSSIBLE TO ESTABLISH A TIME OF DELIVERY. Any costs of storage at the courier's deposit will be fully paid by the customer.

TERMS OF PAYMENT:

we accept payments by Paypal, bank transfer, major credit cards.

Paypal: paying with Paypal is simple and safe. You will not have to enter the card number or even share it with the seller. You only need your email address and the password you have chosen. Payment takes place on a protected page.
Bank Transfer: The sending of the order will only take place at the time of the actual crediting of the amount due which must take place within 3 working days from the date of acceptance of the order. If you exceed these deadlines, the order will be automatically canceled. The purpose of the bank transfer must include the order reference number.

Bank details to make the payment by bank transfer:

Diadema s.r.l.
Bank: Banca Pop. di Sondrio (filiale di Gavirate)
IBAN: IT58V0569650250000020384X15
SWIFT: POSOIT2112L

(please indicate the code of the chosen model in the reason for payment)

Credit Card: we use the PayPal payment system for credit card payments. All credit cards of the Visa, Mastercard and Postepay circuits are accepted. It is not mandatory to be registered with PayPal to use this form of payment that in any case is done in total security through secure servers.

SALE PRICES:

All prices are in Euro and include IVA. We reserve the right to inform the customer before dispatch of the order in the event of an error in the publication of the price on the Internet. Sales prices may change without notice

STOCK AVAILABILITY:

The indication of stock availability, despite our utmost caution, may not be real due to the continuous change of stock or alignment errors. The declared availability is therefore not binding. Please contact us for more information.

PURCHASE METHODS:

purchases at our store can be made via the website, by e-mail request, or by phone. The purchase implies acceptance of the conditions of purchase expressed in this information page, as well as the approval of the terms of processing of personal data (Privacy).

PURCHASE TEST, TAX CODE AND VAT NUMBER:

e-commerce is similar to distance sales: there is therefore exemption from receipt, receipt or invoice if not requested by the customer. To request a purchase invoice, simply fill in the field "tax code and / or VAT number" on the order form. To receive the invoice, the owners of Partita i.v.a. they must necessarily also indicate the Fiscal Code.

RIGHT OF WITHDRAWAL:

the right of withdrawal can only be exercised by natural persons acting for purposes that can be considered unrelated to their commercial activity. The right of withdrawal, therefore, can not be exercised by legal persons and by natural persons acting for purposes related to a commercial activity. Also excluded from the right of withdrawal are purchases made by retailers or by subjects who purchase in any way for resale to third parties, and customized goods on request by the customer.
To apply the right of withdrawal it is necessary to inform us of our wish to withdraw from the purchase. Upon receipt of our return authorization, you must send us the goods you want to make inclusive of packaging and any original manuals and accessories. It will also be necessary to provide your address and tax code (and / or VAT number) to give us the opportunity to produce the necessary documentation for the withdrawal from the purchase. Once the integrity of the goods, accessories and packaging have been checked, we will reimburse within 30 days using the same means used for payment, unless otherwise agreed. The customer is only responsible for the diminished value of the goods resulting from the handling of the goods other than that necessary to establish their nature, characteristics and functioning. The original delivery costs will be reimbursed, while the shipping costs for the return of the goods will be borne by the buyer.

Shop